Healthcare

The whole healthcare stack, shipped.

15+ years building every layer of healthcare: the clinical stack, AI in regulated practice, and the payer economics underneath.

What

Every layer of the stack.

An EHR that fits the practice, records that arrive before the visit, prescribing that works, billing that gets paid, AI deployed where care actually happens — and the plan and payer economics that make it hold.

The clinical stack

EHR selection or a custom build prototyped with AI in days (e.g. Medplum, Elation, custom), clinical operations and credentialing, records and interoperability (Metriport, Zus), prescribing, prior auth and labs (Photon, DoseSpot, Surescripts, Junction, Quest) — the workflow built around the clinic, not the vendor.

AI-enabled practice

Record review, ambient scribing, summaries, inbox and call deflection — before, during, and after the visit. Deployed in regulated settings with evals, guardrails, and PHI segmentation: separated, compliant, auditable, and a human gate on every step.

Payer & plan economics

Billing, claims, RCM and TPA operations, value-based-care readiness, and plan & benefits design — self-funded and level-funded, single and multi-payer, contracted and shipped, with unit economics that hold.

The stack

Comprehensive experience.

Patient experience & onboarding

Onboarding and activation, async and sync care models, retention and engagement.

Form Health · Sana · Collective Health

EHR, clinical ops & credentialing

Medplum, Elation, or custom; credentialing, provider data & directories; workflows built around the clinic.

Form Health · Maven Clinic · Sana

AI-enabled practice

Record review, scribing, summaries, inbox and call deflection — Anthropic, AWS, or third party (Nabla, Zoom).

Form Health · Maven Clinic

Medical records & interoperability

Retrieval and aggregation via Metriport or Zus, normalized, inside the clinical workflow.

Form Health · Maven Clinic

Prescribing, prior auth & labs

E-prescribing via Photon, DoseSpot, Surescripts; pharmacy routing; labs via Junction, Quest.

Form Health · Sana · Maven Clinic

Billing, claims, RCM & TPA

Custom and insurance billing, RCM, claims adjudication in house and third party.

Collective Health · Sana · Maven Clinic

Care programs

GLP-1 and weight management, coaching, dietitian services, with unit economics that hold.

Form Health · Maven Clinic

Population health & value-based care

Engagement at payer scale, measurement, contracting readiness.

UnitedHealth · Maven Clinic · Collective Health

Plan & benefits design

Self-funded and level-funded, single and multi-payer, tiered networks, plan design.

Sana · Collective Health · Maven Clinic

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These are some of the ways I help in healthcare.See more ways I can help.
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Actual experience

Shipped across payer and provider, many times.

AI running in clinical care, a custom EMR prototyped in days, insurance and TPA economics, and virtual care at national scale.

Form Health

AI shipped and running in clinical care.

As SVP Product & Technology (CPTO) at Form Health (obesity and cardiometabolic care): put AI directly into the clinical workflow — ~50% less clinical visit time, patient access 10× faster, ~50% of inbound calls AI-handled — while scaling ARR and patients 15× and doubling gross margin above benchmark.

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Maven Clinic

A validated EMR replacement approach, prototyped with AI in days.

Clinical programs were running on slow homegrown software. I prototyped a path forward in days with AI and short iterations with the clinical and operations team, built on the Medplum headless open-source platform.

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Sana Benefits

Self-funded insurance economics, turned around.

As VP Product & Engineering at Sana Benefits (self-funded insurance for SMBs): grew 50%+ while doubling gross margin above benchmark and cutting R&D ~40%; managed benefits and enrollment for 2,000+ businesses, 30,000+ members, and launched Sana Care, a new virtual primary-care line.

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UnitedHealth / Rally

Virtual care at national payer scale.

At a Fortune-10 health plan: defined the virtual-care strategy, launched UHC’s Virtual-First Health Plan (NavigateNOW), and shipped an end-to-end Virtual Care Hub to ~40M members across Optum Care and partners, on a member experience at ~4M monthly active users.

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Collective Health

A benefits-administration and TPA platform, built from zero.

Early product hire at a benefits-administration and TPA platform: 0→USD 40M+ ARR on USD 1B+/yr in healthcare spend, with a model independently linked to 45% lower employer total cost (JAMA Network Open).

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The Claude Health concept

How AI could run across the whole practice.

A concept for how it could work across every system, workflow, and role: connecting your clinical systems and the evidence you trust, with the clinician always in control, live in minutes.

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