Selected outcomes with situation, approach and outcome.

Running a portfolio of ventures and advisory work at high tempo — more context than one person can hold, more decisions than one person can gate by hand. Sensitive material across very different domains can’t be allowed to bleed together, and a single undisciplined assistant only makes that worse.

• Built a fleet of context-walled AI roles: each domain lives in its own walled context, so sensitive data stays isolated and never bleeds across — a privacy strength, not a data dragnet.
• Designed it verify-not-promise: a role proves its state before it claims it, so you stay in control and nothing ships on a promise.
• Productivity layer: immediate analysis and context-crunching across domains, with a priority stack and review cadence that keep throughput high as it scales.

• A fleet of 30+ context-walled AI roles across ~5 domains, in daily use — each domain isolated, none bleeding into another.
• ~XX hrs/week of coordination and analysis reclaimed.
• A verify-not-promise gate catches fabricated state before it ships — it has caught real errors in self-certified work.

A B2C obesity-care company that needed to scale, lift margin, and put AI to work in a clinical setting — without breaking the care model.

• Led the business-model pivot from B2C to employer B2B2C, navigating payer and employer contracting and compliance.
• Pivoted the roadmap to cardiometabolic care.
• Scaled and grew product engineering 4×+, reorganized into autonomous units.
• Put AI into the clinical workflow: record review, scribe, summaries, inbound-call handling.

• Scaled ARR and patients 15× in two years, doubled gross margin above benchmark, built new products and AI.
• Led the B2C→B2B2C pivot — payer/employer contracting and compliance.
• Scaled Product/Design/Eng/Data org 3× (~25+) into four autonomous units.
• AI in product: ~50% less clinical visit time, patient access 10× faster, 30% less clinician messaging, ~50% of inbound calls AI-handled.
• Built a 2+ year roadmap extending Form into cardiometabolic care.

A national health plan needed a coherent, personalized digital member experience and a virtual-care strategy at scale.

• Re-envisioned the personalized member experience.
• Defined virtual-care strategy and shipped an end-to-end Virtual Care Hub.
• Launched UHC’s Virtual-First Health Plan (NavigateNOW) and a new Virtual Primary Care offering.

• Member experience reaching ~4M monthly active users.
• Virtual Care Hub shipped to ~40M members across Optum Care and partners (Teladoc, Amwell, Doctor On Demand).

An SMB self-funded insurer needing growth, margin, and a new in-house care offering.

• Grew the SMB & broker solution; rearchitected care navigation and provider search.
• Launched Sana Care, a new Virtual Primary Care practice.
• Built product-led-growth infrastructure with journey tracking.

• Grew by 50%+, while doubling gross margin above benchmark and reducing R&D spend by ~40%.
• Managed benefits/enrollment for 2,000+ businesses, 30,000+ members.
• Sana Care: 1,000 patients and break-even within four months; NPS doubled to 50+.

An early-stage benefits-administration platform scaling from zero.

• Early product hire; helped scale 0→1.
• Shipped provider search, HIPAA-compliant messaging, claims transparency, a personalized member hub, and a mobile app.

• 0→USD 40M+ ARR on a platform supporting USD 1B+/yr in healthcare spend.
• 30→500+ employees, 0→60+ employer clients, 0→250k members.
• A study linked the model to 45% lower employer total cost (JAMA Network Open study, Collective Health & One Medical).